🛠️ General Guidance: If your email has been hacked or you need to change it, here’s how to update it across Canvas, Slack, and Coursera.
💡If you're unable to update it yourself or no longer have access to the old email, please email us at techops@meritamerica.org with your new email address, and we’ll be happy to update it across the platforms for you.
📚 Step 1: Update Your Email in Canvas
Click your Account icon.
Select Settings.
Click + Email Address.
Enter your new email and click Register Email.
Click Ok
Go to your new inbox and confirm the email by clicking the link.
💬 Step 2: Update Your Email in Slack
Slack email updates must be done in a web browser (not the app).
🎓 Step 3: Update Your Email in Coursera
To Change your email with Coursera:
Go to: Coursera Support
Scroll to the bottom and use the contact form.
Submit your request using the form.
📩 Important: Coursera will send an automatic response.
➡️ You must reply to that email to connect with a real support representative.