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Merit America Program Reviews, Testimonials & Stories
Merit America Program Reviews, Testimonials & Stories
Ebony Furr avatar
Written by Ebony Furr
Updated over a month ago

Meet Amy: From Truck Operator to PC Technician

Amy was working as a Truck Operator when she came across a newsletter in a bathroom stall promoting Merit America. As a single mom, she knew her physically demanding job was taking a toll on her health and limiting her time with her family. Amy realized she needed a change for the betterment of her health and her family’s future. Merit America provided her the opportunity to pursue IT Support, leading to a $60,000 wage increase and a career change—all without the need for a four-year degree. Now, Amy enjoys a healthier work-life balance and a more secure future for her family.


Meet Maritza: From Retail to Help Desk Specialist

Maritza, a single mom of two toddlers, was seeking a fresh start and a flexible career path that could offer growth beyond retail. With college out of reach financially and fast-paced boot camps not feasible, she found Merit America through a TikTok post and took a leap, despite her limited tech skills. Enrolling in the Google IT Support program, she gained hands-on skills and confidence, with career coaches and peers by her side every step of the way. Just nine weeks into the program, Maritza secured a Help Desk Specialist role at CorVel Corporation, achieving a $45,000 wage increase and a new work-life balance that allows her to spend more time with her family. “They took a chance on me,” she said, proud to have transformed her life through Merit America’s supportive path to a tech career.


Meet Winter: From Mortgage Processor to Data Analyst

Before Merit America, Winter Peach faced constant instability in the unpredictable mortgage industry, yearning for a stable tech career but limited by time and cost constraints. "I knew I wanted a career in tech, but I didn’t know what it would look like or how to get there," she shares. After joining Merit America’s Data Analytics Career Track, Winter gained her Google Data Analytics Certificate, mastering skills in Excel, SQL, and Tableau, along with career coaching and job placement support. This foundation led her to secure a data analyst role at United Way. "I now find myself in the career I always dreamed of, and I owe it to Merit America for making this happen," she says, grateful for the support that transformed her career journey.


Meet Brandon: From Gig-Work To Service Desk Supervisor

Brandon, a delivery driver with a passion for technology, knew he needed a career shift but faced significant barriers. “I came from a point in my life where I was going through a dark tunnel … not knowing if I was going to make it, if I was going to be able to pay my rent,” he recalls. Living paycheck to paycheck, he stumbled upon an email from Merit America and felt compelled to apply. Despite initial doubts, he embraced the Google IT Support program, where flexible learning and career coaching became his guiding lights. Earning his Google IT Support Certificate and leveraging his customer-facing skills, Brandon quickly advanced, securing a remote role as a Service Desk Supervisor at Aerojet Rocketdyne with a salary increase of over $24,000. Today, he’s thrilled by his new career path, providing vital tech support while achieving financial stability and work-life balance.


Meet John

After years in customer service, John dreamed of a better future for his family—more time with his son, higher pay, and a balanced work life. But without a college degree, he felt stuck, living paycheck-to-paycheck. Everything changed when he discovered Merit America. The flexible program allowed John to pursue a Data Analytics certificate while working full-time and homeschooling his son. With determination and the right support, John transitioned into a Quality Assurance Analyst role. Now, he enjoys the financial stability and work-life balance he once thought was out of reach.

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