Go to your Account page
Visit your Account page here. Note: You must be signed into your Merit America account to access this page.
Add an email to your account
In the My Email section on your Account page, click the “Add Email” link to input the new email.
This will add a new secondary email to your Account that you will need to verify.
You will receive a “Confirmation instructions” email immediately (check your spam folder if you don't see it) – see example email confirmation screen shot below.
Click the “Verify Email Address” button in the "Confirmation instructions" email. You will be logged in automatically and you should no longer see the “Pending Verification” label next to your newly added secondary email.
NOTE: You will have to take more steps to use the email you just added as the primary email for your Account.
If you are trying to add an email address to your account and it is "already taken," this means that you have a duplicate Merit America account with that email address. You can resolve this issue yourself by logging into the duplicate Merit America account and removing the email address. Once the email address is removed from the duplicate Merit America account, you can add it to your active Merit America account.
Change the primary email for your account
In the My Email section on your Account page, click the “Make Primary” link next to the Secondary Email that you want to use as your primary email
NOTE: You can only make verified emails primary, so if you still see a "Pending Verification" label next to your email, you cannot yet make it your primary email.
If you are enrolled in a Merit America program, please use a professional gmail address for your Primary Email:
Ensure your email address ends in @gmail.com.
Include a clearly recognizable combination of your first and last name (i.e., john.doe@gmail.com, j.doe@gmail.com, etc.)
Note: If you have a popular/common name, you may include initials/numbers to make your address unique, but remember that you want prospective employers to be able to recognize you easily!
Remove an email from your Account
In the My Email section on your Account page, click the trash can icon next to the email in the Secondary Emails list that you want to remove.
NOTE: If you’re seeking to remove the current Primary Email, you’ll need to make a different email primary before removing it.
For more information, please visit our Merit America Knowledge Base.